Return & Refund Policy

 

At Dan Bam Korean & Sushi Restaurant, your satisfaction is our top priority. While we take great care to ensure your order is prepared and delivered to the highest standards, we understand that issues may occasionally arise.

 

Return Eligibility

We accept returns or replacements under the following conditions:

•You received the wrong item.

•Your order was incomplete or missing items.

•The food was not delivered in acceptable condition (e.g. packaging damage, severe delays).

•The order was canceled before preparation and dispatch.

 

Please note that due to the perishable nature of food, we do not offer returns or refunds based on personal taste preferences or change of mind.

 

Return Process

If you experience an issue with your order, please contact us immediately through one of the following:

•Instagram DM: @danbam.koreanrestaurant

•Call/WhatsApp: +20 122 027 7333

 

Requests must be submitted within 60 minutes of delivery or pickup. Our team will investigate the matter and offer an appropriate resolution, which may include a replacement meal, store credit, or a refund—at our discretion.

 

Contact Us

We’re here to help. For any issues or concerns, reach out through the channels above and we’ll do our best to resolve your request promptly and fairly.

 

Dan Bam — Fast. Authentic. Delicious.